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General Order Questions
We accept VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, and PAYPAL
Absolutely, 100% secure. You can be confidant and feel safe that your privacy is protected with us at all times. All transactions are processed over a secure server 128bit SSL to ensure your privacy is intact.
Yes. Please contact Customer Support at 469-305-7475 and place your order with our customer service representative.
Please contact us and we will be happy to provide alternate instructions to send your image file.
All orders are carefully packaged for delivery however accidents to happen. If your canvas has been damaged in transit, we ask that you document the damage with a digital camera and contact us at info@tinycanvasprints.com within 24 hours. In doing so will allow us to resolve in a timely manner.
Yes, our print experts can apply special effects and filters that may help improve the look of your canvas print. Contact us to speak with Customer Support specialist.
We process the most common image file types, which are JPG, JPEG, PNG, TIFF, and GIF formats. We can process files sizes up to 50MB. If you are unsure, feel free to contact us at info@tinycanvasprints.com for help.
You may enter your promo or voucher codes in your shopping cart before the checkout process. Look for “Use Coupon Code”. Enter your coupon and click “Apply Coupon”.
If you need your canvas delivered by a specific date and short on time, please indicate the date with any additional details on the order notes section during checkout. You can also contact us at (469) 305-7475 to speak with a Customer Support Member to expedite ship your canvas. We will do our very best to accommodate your request.
No worries! If you are not sure about the quality of your file, our graphics experts will determine if your image and the canvas size you select will produce a quality print canvas. If you need more help, contact us at info@tinycanvasprints.com.
Once you have submitted your order, an order confirmation will be delivered with your order number and complete order details to the email address you provided during checkout. If you do not receive it, please check your SPAM folder in your email if you are ordering for the first time. If you do not receive this confirmation please contact us at 469-305-7475 or email us at info@tinycanvasprints.com
Just click the “Create Canvas” to begin building your custom canvas print. The easy to follow step-by-step instructions to guide you through you order. If you need any help, feel free to contact Customer Support at 469-305-7475.
Product Questions
You can clean your canvas by lightly dusting with a soft, lint-free dry cloth or feather duster. If your canvas requires a deeper cleaning, use a clean damp cloth and wipe gently to affected areas. Do not use cleaning products as they my cause damage to your canvas print.
Yes, absolutely! Just email us at info@tinycanvasprints.com or give us a call us at 469-305-7475 and we will be happy to assist you with a customize size canvas print order.
All of our canvases are treated with a protective finish to enhance the depth of color/vibrancy and protect against UV damage, fading and moisture.
The standard wrap option for canvas prints is .75" inch thickness. An option to upgrade to 1.5" thickness is available. For a unique and dramatic display, we offer Chunk Wrap Canvas Prints with 3" thickness.
Shipping and Delivery
On occasion, we offer free shipping promotions. This offer is valid on orders shipping to the contiguous US states ONLY. No Exceptions. Delivery to Hawaii, Alaska, Puerto Rico and US Virgin Islands starts at $39.99
Yes. Please contact us immediately to change your shipping address. After a confirmation email of shipment has been sent, no changes to the shipping address can be made.
Shipping rates are based upon shipment within the Continental US. Shipments to Hawaii, Alaska, Puerto Rico and US Virgin Islands start at $39.99. Contact us if you would like a quote for international shipments - please provide canvas size(s), quantities and delivery address upon inquiring.
The payment on any order is due when the order is placed. All canvas orders are custom made and will be charged once the order has been confirmed and is in production.
All canvas orders are custom made to order and will require 4-10 business days to in production before shipping. Delivery times are 3-5 business days depending on the shipment location.
Economy Ship- 4-10 Business Days Processing before shipping. Starting at $7.95
** Note "Business Days Processing" are days used to process your canvas in our photo lab. Does Not include shipping/transit time.
Rush Service - 1-3 Business Days Processing before shipping. Starting at $15.95
Rush Service option expedites the production to 1-3 business days and will deliver in 3-5 business days after the time it takes to process your order.
** Note "Business Days Processing" are days used to process your canvas in our photo lab. Does Not include shipping/transit time.
Free Shipping (orders $100 or more) - 4-10 Business Days Processing before shipping. $0.00
** Note "Business Days Processing" are days used to process your canvas in our photo lab. Does Not include shipping/transit time.
Expedite Service - All canvas orders will be shipped by Fedex Ground and will require 3-5 days delivery time. If you need your canvases sooner, expedited shipping is available. Please contact Customer Support for details.
Business days include Monday - Friday. Any orders received will begin processing the next business day. Orders Business Days Processing does NOT include shipment/transit time. Processing and shipping times may increase during peak times such as special promotional periods and holiday and/or seasonal times. Additional processing days may require if customer needs to be contacted due to image quality issues.
Normal shipping and production days are Monday through Friday. Expedited shipping may not be available in all locations and shipment addresses. We cannot be responsible for carrier delays, misdirected shipments by the carrier or shipments that have been lost or stolen.
Depending on the size of your order, your shipping carrier will be either FedEx, UPS Or USPS shipment services.